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NSRF/NY @ NYU Endorsed Facilitator
Standards (Nov ’06)
Building Democratic /Professional Community with Voice and Respect for All
  • Works to develop trust with and within the group
  • Maintains norms
  • Builds in norm of discomfort within a safe environment
  • Values and uses “opening moves” - expectations / norms / agenda review
  • Team-building done in context of group’s purpose
  • Is a good listener/good questioner
  • Ensures all voices are heard
  • Regularly builds in habit of reflection
  • Is respectful of existing community and group
  • Recognizes and articulates the values of the community and facilitator
  • Provides participants with tools for building community using authentic context
  • Keeps equity and student achievement in the forefront
  • Uses participant experiences, work samples, dilemmas as material for examination
  • Seeks public commitment for action when appropriate
  • Builds mutual accountability and is accountable to group.
  • Is assertive about the need for facilitation in effective groups
  • Helps others assume leadership and facilitation roles
  • Increasingly shifts responsibility for participation and learning to the group
  • Builds democratic community through reflection
Surfacing and
Managing Controversy- Actively Valuing
Dissidence
  • Uses structures and protocols to surface and deal with difference and dissidence
  • Helps group to value different voices and different ideas
  • Helps group develop the habit of making controversy public
  • Routinely addresses the tension between individual and group needs
  • Persists in the face of group discomfort – focuses on it during reflective periods
  • Addresses conflict when it arises
  • Is transparent whenever possible to maximize growth of participants
  • Negotiates agenda with the group
  • Has sense of own authority and uses it carefully
  • Values and uses awareness of group development
  • Solicits and uses feedback for agenda refinement – shares feedback publicly
  • Builds mutual accountability and is accountable to group.
  • Engages group in reflection regarding values and practice
Developing a
Facilitator Tool Box
  • Uses and creates varied and appropriate structures and protocols – stresses
    application for professional development and routine business.
  • Uses a variety of “openers”
  • Uses a variety of approaches to grouping participants
  • Uses participant experiences, work samples, dilemmas as material for examination
  • Uses varied and appropriate structures to maximize participation and ensure
    that all voices are heard
  • Uses structures and protocols to surface and deal with difference and dissidence
  • Uses activities/material which are research based.
  • Is transparent about reasoning behind many decisions made by facilitator
  • Uses protocols to look at student and professionals’ work
  • Emphasizes giving and getting descriptive feedback
  • Designs agendas with input
  • Adjusts time as needed
  • Regularly asks group to be reflective—uses writing, text-based dialog and feedback
  • Transparently solicits feedback on facilitation.
  • Uses differentiated learning for professionals
  • Uses performance based assessment for participants


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National School Reform Faculty/New York @ NYU
Supported by the Josephine Bay Paul and C. Michael Paul Foundation
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